Customization: | Available |
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Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
Clarity: | VVS |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Custom-Made Products
Our exquisite offerings are predominantly bespoke, with images provided purely for illustration. To furnish you with a precise quote and accurate production timeline, we need detailed information regarding your desired product's size, material, process, and quantity.
Typically, the production timeline for custom products spans5-10 days.
2. Pricing for In-Stock Products
We also stock select items. For a comprehensive look at sizes, materials, and processes, please request our product catalog. Pricing will be contingent upon your required quantity.
For in-stock blank items, assembly and sign engraving are all that’s needed, with a production cycle generally within 2-3 days.
3. Our Commitment
Although our prices might not be the lowest, we unwaveringly pledge top-tier quality.Crafted with Shenzhen's state-of-the-art technology and perfected techniques,our products boast exceptional quality, underscoring our competitive edge.
For more comprehensive information, please reach out to our dedicated business team. Click here to get in touch with us
4. Your Selection
Clients can either submit their design images for bespoke creations or choose from our extensive selection of product styles.
Opt for our ready-made styles crafted with standard molds to avoid mold costs without sacrificing quality.
For custom designs requiring exacting mold creation, select meticulously redrawn designs. (Crystal, glass, acrylic, and wood products do not necessitate mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the heart of Shenzhen, a global hub of high-tech innovation. Taking full advantage of Shenzhen's cutting-edge technological resources, we ensure our operations are at the forefront of industry standards.
With 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we leverage advanced technology to guarantee precision and efficiency. This ensures our products are not only reliable but also of the highest quality.
Shenzhen's dynamic market and vast supply chain network empower us to seamlessly collaborate with both domestic and international customers. We stay ahead of market trends, continuously innovating to meet diverse regional and industry needs.
2. How to order?
If you don't find your desired style in our catalog, please contact us via email or WhatsApp with your event details. We'll provide a curated product album tailored to your needs. Share your required quantities and delivery dates, and our expert foreign trade manager will reach out within an hour with personalized advice.
3. What are your terms of payment?
We require a 50% deposit before production begins and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Adhering to strict standards, we ensure product consistency through 100% inspections prior to packaging and random QC audits before shipment, adhering to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. We offer free spot samples and can provide complimentary proofing or waive mold fees for custom products based on order volume.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We ensure peace of mind by signing a formal specification contract before production begins.
Additionally, we offer multiple reliable payment methods to suit your convenience.
During mass production, we provide a proofing sample for your approval to ensure the final product meets your expectations.
Pre-payment allows us to procure raw materials, set up production lines, and allocate resources efficiently, ensuring timely manufacturing and accurate delivery schedules.
In the unlikely event of receiving a faulty product, we follow these steps to resolve the issue:
Contact our customer after-sales team promptly with details of the issue. Our team will swiftly understand the situation and propose a solution.
We may request detailed information about the problem, such as photographs or descriptions, to better assess and address the issue.
Based on the severity, we will offer solutions per our contract terms and quality assurance policy, which may include refunds, repairs, or replacements.
We are committed to your satisfaction and will work diligently to resolve any issues. Our aim is to build long-term relationships by providing superior products and outstanding service.