| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, with images shown for demonstration purposes only. To provide you with an accurate quotation and production timeline, we need details on your specific requirements, including product size, material, process, and quantity.
The production period for custom products generally spans around 5-10 days.
2. Price for In-Stock Products
We also offer some products available in stock. Please consult our product catalog, which includes detailed information on size, materials, and processes. Pricing will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and engrave the items, with a production cycle typically within 2-3 days.
3. What We're Doing
While we may not always offer the lowest prices, we assure you of the highest quality.Our products are crafted using Shenzhen's advanced technology and perfected processes,ensuring superior quality and maintaining our competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for customization, or choose from a variety of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in the high-tech city of Shenzhen, renowned as a global hub for science and technology innovation. This prime location allows us to leverage top-tier technological resources and collaborate with leading science and technology enterprises.
Boasting 26 advanced pieces of equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting tools, our company harnesses cutting-edge technology to ensure efficient, precise, and reliable production processes, while consistently delivering high-quality, stable products.
Shenzhen, as an international metropolis, offers a vast market and an extensive supply chain network. This enables us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industry-specific needs. Additionally, our location grants us timely access to the latest market trends, facilitating continuous innovation and product/service upgrades.
2. How to Order?
If our current styles don't match your needs, simply inform us about your specific usage scenario. We'll recommend a curated product album suited to your requirements. Provide details such as quantity, size, material, and intended usage date. A foreign trade business manager will reach out within one hour to offer professional advice.
3. What Are Your Terms of Payment?
A 50% deposit is required before production begins, with the remaining 50% due before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely. All production lines are equipped with an ERP quality management system. Our employees adhere to these standards to ensure product consistency. Every item undergoes 100% inspection before packaging, followed by a random QC inspection before delivery. All shipments comply with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we welcome sample orders. Stock samples are provided free of charge; customers only need to cover the freight.
6. Customer Protection Regarding Advance Payments? What If the Shipped Product is Incorrect or Poorly Made?
We ensure peace of mind by signing a formal specification contract before commencing production.
Additionally, we offer multiple reliable payment methods.
Upon starting mass production, we provide a proofing sample for your approval, ensuring the final product aligns with the sample's quality and specifications.
Our pre-payment policy is crucial as it allows us to procure raw materials, configure production lines, and allocate resources, ensuring timely manufacturing and accurate delivery dates.
Should you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Promptly inform our customer after-sales team with relevant details. They will quickly reach out to understand the problem and find a solution.
Provide detailed information about the quality issue, including photographs, descriptions, or other relevant evidence. This helps us assess the problem accurately.
Based on the severity of the issue, we will offer a solution per the contract and our quality assurance policy, which may include a refund, repair, or replacement of the product.
We are committed to your satisfaction and will strive to resolve any issues diligently. Our ultimate goal is to establish long-term cooperation, ensuring you receive high-quality products and excellent service.
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