| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our exquisite products are primarily bespoke, with images provided purely for illustration. To craft a tailored quotation and precise production timeline, we require detailed specifications regarding your desired size, material, process, and quantity.
The production lead time for bespoke items typically ranges around5-10 days.
2. Pricing for In-Stock Products
We also offer a selection of readily available products. Kindly request our comprehensive product catalog, which includes details on size, materials, and processes. Pricing will be adjusted based on the quantity you need.
For in-stock blank items, we only require assembly and engraving, with a swift production window of approximately 2-3 days.
3. Our Commitment
While we may not boast the lowest prices, we unequivocally guarantee top-tier quality.Our products harness Shenzhen's cutting-edge technology and impeccable manufacturing processes, delivering unparalleled quality and maintaining our competitive edge.
For more comprehensive details, please consult our expert business team. Click here to connect with us
4. Your Selection
Customers can either provide their bespoke design images for personalization or select from a wide range of styles we offer.
Choose from our ready-made styles, crafted using standard molds, to save on mold expenses without sacrificing quality.
Opt for custom designs that necessitate precise redrawings for exact mold creation. (Note: Crystal, glass, acrylic, and wood products do not need mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the technological hub of Shenzhen. As a global center for innovation, Shenzhen boasts leading science and technology enterprises and unparalleled innovation resources.
Equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, our company ensures efficient, precise production processes while upholding the highest standards of product quality and reliability.
Shenzhen, an international metropolis, offers an extensive market and supply chain network, facilitating seamless collaboration with clients worldwide. We stay ahead by accessing the latest market trends and continuously innovating and upgrading our products and services.
2. How to order?
If you don't find a suitable style in this link, please contact us via email or WhatsApp with your use scenario. We will send a tailored product album for your selection. Specify the product quantity and intended use date, and our foreign trade manager will reach out within 1 hour with expert advice.
3. What are your terms of payment?
A 50% deposit is required before production, with the remaining 50% due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely, all production lines are integrated with an ERP quality management system. Employees adhere to system-set standards to ensure product consistency, 100% inspection prior to packaging, and random QC checks before delivery, all in compliance with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Spot samples are free, and we offer free proofing or waive mold fees for customized products based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize a detailed specification contract before commencing production.
And offer multiple reliable payment options.
Upon starting mass production, we provide an acceptance sample and proceed according to its approved production process.
Typically, pre-payment is required to purchase raw materials, set up production lines, and allocate resources, ensuring timely manufacturing and accurate delivery schedules.
If you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Immediately inform our customer after-sales team with relevant details. They will promptly contact you to understand the issue in detail and find a resolution.
We will request detailed information about the issue, such as photos, descriptions, or any other relevant evidence to understand the problem better.
Depending on the issue's severity, we will offer a solution per the contract terms and quality assurance policy, which may include a refund, repair, or replacement.
We strive to ensure your satisfaction with our products and are committed to resolving any issues. Our aim is to build long-term partnerships by delivering high-quality products and exemplary service.
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