| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2.Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3.What we're doing
While we may not offer the lowest prices, we guarantee the highest quality. Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4.Your choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation.(Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is nestled in the heart of Shenzhen, a globally renowned high-tech hub. As one of the world's leading centers for science and technology innovation, Shenzhen hosts top-tier enterprises and a wealth of innovation resources.
We boast an impressive array of 26 state-of-the-art machines, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment. These advanced tools and technologies enable us to conduct efficient and precise production processes, ensuring our product quality remains consistently stable and reliable.
Furthermore, Shenzhen's status as an international city offers a vast market and extensive supply chain network. This strategic location allows us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. We stay abreast of the latest market trends and information, continually innovating and upgrading our products and services.
2. How to Order?
If our current styles don't match your needs, simply inform us of your usage scenarios. We will recommend a curated product album tailored to your requirements. Please provide details such as quantity, size, material, and desired use date. Our foreign trade business manager will reach out within an hour to offer expert advice.
3. What Are Your Terms of Payment?
We require a 50% deposit before production begins and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely. All our production lines are integrated with an ERP quality management system. Our employees strictly adhere to system standards to ensure product consistency. Every item undergoes 100% inspection before packaging, with additional random QC checks prior to delivery. Shipments comply with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, you are welcome to place sample orders. We offer stock samples free of charge; customers only need to cover the freight costs.
6. Customer Protection Concerns: What If the Product Shipped Is Incorrect or Poorly Made?
We will sign a formal specification contract with you before commencing production.
Multiple reliable payment methods are available for your convenience.
Once mass production begins, we will provide a proofing sample for your approval, ensuring the final product adheres to the sample's production process.
Typically, our processes are pre-paid to cover raw materials, production line configuration, and other resources necessary to meet your order. This ensures timely manufacturing and accurate delivery schedules.
If you receive defective or poorly manufactured products, we will take the following steps to resolve the issue:
Promptly notify our customer after-sales team with relevant problem details. They will contact you to understand the issue and find a solution.
We will request detailed information about the product quality issue, such as photographs, descriptions, or any other relevant evidence to better understand the problem.
Based on the severity of the issue, we will provide a solution in line with the contractual terms and our quality assurance policy, which may include a refund, repair, or product replacement.
Our commitment is to ensure your satisfaction with our products. We are dedicated to resolving any issues and establishing long-term cooperation, delivering high-quality products and exceptional service.
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