| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our exquisite products are predominantly custom-made. The images displayed are purely for demonstration. To provide you with an accurate quotation and production timeline, we need to comprehend your specific requirements concerning size, material, process, and quantity.
The estimated production period for custom products is typically around 5-10 days.
2. Pricing for In-Stock Products
We also offer a selection of products readily available in stock. Please reach out to us for our detailed product catalog, which includes comprehensive information on size, materials, and processes. Pricing will be determined based on the quantity you require.
For in-stock blank products, assembly and engraving are all that's needed, with a production cycle generally within 2-3 days.
3. What We're Committed To
While we might not offer the lowest prices, our commitment is to deliver unparalleled quality.Our products are crafted using Shenzhen's state-of-the-art technology and perfected processes, ensuring exceptional quality and securing our competitive edge.
For further inquiries, please reach out to our dedicated business team. Click here to contact us
4. Your Choice
Customers have the flexibility to provide their own design images for customization or to select from an array of refined styles we offer.
Opt for our readily available styles, crafted using standard molds, to save on mold costs while maintaining top-notch quality.
Choose bespoke styles that require thoroughly redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not necessitate mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically situated in the vibrant city of Shenzhen, enabling us to leverage the cutting-edge resources of this global tech hub. Shenzhen stands as a beacon of innovation, hosting world-leading technology enterprises and a wealth of innovation resources.
We are equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting. These advanced technologies guarantee an efficient and precise production process, ensuring our product quality remains stable and reliable.
Shenzhen's status as an international metropolis offers us access to an expansive market and robust supply chain network. This facilitates seamless collaboration with both domestic and international clients to cater to diverse needs. We stay ahead of market trends, continuously innovating and enhancing our products and services.
2. How to order?
If our current styles do not fit your needs, please describe your specific usage scenarios. We will recommend appropriate products from our catalog. Provide us with the quantity, size, material, and intended use date. Our foreign trade business manager will contact you within an hour to offer expert guidance.
3. What are your terms of payment?
We require a 50% deposit before production begins, and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All our production lines are integrated with an ERP quality management system. Our team adheres to stringent production standards to ensure product consistency. We conduct 100% inspections before packaging, with additional random checks by our QC team before delivery, all in compliance with Factory Standard 2134.
5. Can you accept sample orders?
Yes, sample orders are welcome. Stock samples are provided free of charge, with customers only responsible for the shipping costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a detailed specification contract before commencing production.
Additionally, we offer multiple secure payment methods.
Prior to mass production, we provide a proofing sample for your approval, ensuring the production adheres to the agreed sample specifications.
Our pre-payment model is designed to cover upfront costs such as raw materials and production line configuration, ensuring timely commencement and accurate delivery schedules.
Should you receive a defective or poorly manufactured product, we follow a structured resolution process:
Promptly inform our customer after-sales team with details of the issue. Our team will swiftly assess the situation to identify a solution.
We request you provide comprehensive evidence of the quality issue, such as photographs and descriptions. This helps us understand the problem better.
Depending on the issue's severity, we will resolve it in line with the contract terms and our quality assurance policy. Solutions may include a refund, repair, or replacement.
Our commitment is to ensure your satisfaction with our products. We are dedicated to resolving any issues collaboratively, aiming to establish lasting partnerships and consistently deliver high-quality products and exceptional service.
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