| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To offer you an accurate quote and production timeline, we need detailed information regarding your specific requirements, such as product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also offer a selection of products available in stock. Please contact us to access our product catalog, which includes comprehensive details on size, materials, and processes. Pricing will be based on the quantity you require.
For in-stock blank products, we only need to assemble and engrave, with a typical production cycle of 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's cutting-edge technology and perfected processes,ensuring superior quality and providing us with a competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation (Crystal, glass, acrylic, wood products do not require mold manufacturing).
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, leveraging its status as a global high-tech hub. This city, renowned for its scientific and technological innovations, houses leading enterprises and offers abundant innovation resources.
With 26 sets of state-of-the-art equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines, we ensure a seamless, efficient, and precise production process. Our cutting-edge technology guarantees the stability and reliability of our product quality.
Shenzhen's international status grants us access to an extensive market and supply chain network. This allows us to effortlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. We stay ahead by rapidly accessing the latest market information and trends, continuously innovating and upgrading our products and services.
2. How to Order?
If the styles available don't meet your needs, simply provide us with your use scenario and event details via email or WhatsApp. We will promptly send you a product catalog tailored to your requirements. Specify the product quantity and the intended use date, and our foreign trade business manager will contact you within 1 hour with expert advice.
3. What Are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Orders?
Absolutely. Our production lines are equipped with an ERP quality management system. Employees follow the system's standards to ensure product consistency. We conduct a 100% inspection before packaging and a random QC inspection before delivery. All products adhere to Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we support sample orders. We offer free spot samples, and for customized products, we provide free proofing or waive mold fees based on the order quantity.
6. Customer Protection for Prepayments: What if the Product is Incorrect or Poorly Made?
We will sign a formal specification contract before beginning production.
We offer multiple reliable payment methods.
Once mass production begins, we will provide a proofing sample for your approval, ensuring adherence to the agreed-upon production process.
Our manufacturing process typically requires prepayment to facilitate raw material procurement, production line setup, and resource allocation. This ensures timely commencement and accurate delivery schedules.
If the delivered product is faulty or poorly manufactured, the following steps will be taken:
Notify our customer after-sales team immediately with relevant details. They will promptly reach out to understand the issue and devise a solution.
Provide detailed information about the quality issue, including photographs, descriptions, or any other pertinent evidence. This helps in accurately assessing the problem.
Based on the severity of the issue, we will offer a resolution in line with the contract terms and quality assurance policy. Solutions may include a refund, repair, or product replacement.
Our commitment is to ensure your satisfaction with our products. We strive to resolve any issues collaboratively, aiming for long-term cooperation. Our goal is to provide you with high-quality products and exceptional service.
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