| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown serve as a demonstration only. We need to understand your specific requirements regarding product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2. Price for In-Stock Products
We also have a selection of products available in stock. Please consult us for our comprehensive product catalog, which includes detailed information on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is typically within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and a competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory, strategically situated in Shenzhen, leverages this high-tech hub’s unparalleled resources. As a global epicenter of science and technology innovation, Shenzhen hosts leading enterprises and cutting-edge technology, enhancing our ability to innovate and excel.
Boasting 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, our company ensures efficiency and precision in every production step. These advanced technologies guarantee the stability, reliability, and superior quality of our products.
Shenzhen’s international stature provides us with a robust market and supply chain network. This facilitates seamless collaboration with both domestic and international clients, catering to diverse regional and industrial needs. Our strategic location allows us to swiftly access market trends and continuously innovate our offerings.
2. How to order?
If our styles don't suit your needs, share your specific use scenarios with us. We’ll recommend a selection tailored to your requirements. Let us know the quantity, size, material, and usage date. Our foreign trade manager will contact you within an hour to provide expert guidance.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. This ensures products are manufactured consistently to high standards. Each item undergoes 100% inspection prior to packaging and random QC checks before delivery, adhering strictly to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders! Stock samples are provided free of charge; customers only need to cover the freight costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a detailed specification contract before commencing production.
We offer multiple secure payment methods to ensure your investment is protected.
Upon starting mass production, we will provide a proofing sample for your approval. The final products will strictly adhere to this sample's production process.
Typically, we require pre-payment to procure raw materials, set up production lines, and allocate resources efficiently. This ensures timely commencement and adherence to delivery schedules.
Should you receive a faulty or poorly manufactured product, we will undertake the following measures:
Promptly notify our customer after-sales team with relevant details. They will quickly assess the situation and propose a resolution.
We will request detailed information regarding the product issue, such as photographs or descriptions. This helps us accurately identify and address the problem.
Based on the issue's severity, we will offer solutions in line with our contract and quality assurance policy, which may include refunds, repairs, or replacements.
Our commitment is to ensure your satisfaction. We will work diligently to resolve any issues and aim to build long-term partnerships by providing high-quality products and exceptional service.
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