| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily tailored to your unique specifications, and the images displayed serve as inspirational examples only. To provide an accurate quote and production timeline, we need to know your specific requirements regarding product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also carry a selection of ready-made products. For details on sizes, materials, and processes, please consult our product catalog. Pricing will be based on the quantity you need.
For in-stock blank items, assembly and engraving are all that is required, and the production cycle is generally within 2-3 days.
3. Our Commitment
While our prices might not be the lowest, we promise unmatched quality.Our products are crafted using Shenzhen's state-of-the-art technology and refined processes,ensuring exceptional quality and a distinct competitive edge.
For further details, please consult our dedicated business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for bespoke customization or choose from our extensive range of product styles.
Opt for our pre-designed styles, produced with standard molds, to save on mold costs while maintaining quality.
Select custom styles that require carefully redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a global hub of technology and innovation. This advantageous location allows us to capitalise on the city's cutting-edge enterprises and abundant innovation resources.
Equipped with 26 advanced machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we ensure an efficient and precise production process while maintaining product quality stability and reliability.
Shenzhen's expansive market and supply chain network facilitate seamless collaboration with both domestic and international clients. We stay ahead by swiftly accessing the latest market trends, continuously innovating, and upgrading our products and services.
2. How to order?
If our existing styles do not meet your needs, share your scenario requirements, and we will recommend suitable products. Provide the quantity, size, material, and usage date, and our foreign trade business manager will get in touch within an hour with expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely! Our production lines are integrated with an ERP quality management system. All products undergo 100% inspection before packaging, and QC performs random checks before delivery, ensuring compliance with Factory Standard 2134.
5. Can you accept sample orders?
Yes, sample orders are welcome. Stock samples are provided free of charge; customers only need to cover the shipping costs.
6. Customer protection: How are advance payments safeguarded? What if there's an issue with the product?
Before production begins, we sign a formal specification contract with you.
We also offer various secure payment methods.
During mass production, we provide a proofing sample for your approval and adhere to the sample's production process.
Pre-payment is generally required for resource allocation such as raw materials and production line configuration, ensuring timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we follow these steps:
Contact our customer after-sales team promptly with the issue details. Our team will engage with you to understand and resolve the problem.
Provide comprehensive details about the quality issue, including photographs or descriptions, to help us assess the situation accurately.
Based on the problem's severity, we will offer a resolution per the contract terms and quality assurance policy, which may include a refund, repair, or replacement.
We strive for your satisfaction and are committed to resolving any issues, aiming for long-term cooperation by delivering high-quality products and exceptional service.
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