| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Custom-Made Products
Our offerings are predominantly bespoke, with the images displayed serving illustrative purposes only. To deliver a precise quote and timeline, we require detailed specifications regarding your desired product dimensions, materials, processes, and quantity.
The crafting duration for custom products typically ranges around 5-10 days.
2. Pricing for In-Stock Products
We additionally stock a variety of products. Please reach out for our catalog, which includes comprehensive details about sizes, materials, and manufacturing processes. Pricing will be contingent upon the quantity ordered.
For in-stock blank products, only assembly and engraving are required, enabling a swift production cycle of approximately 2-3 days.
3. Our Commitment
While our prices might not be the lowest, we unequivocally promise unrivaled quality.Harnessing Shenzhen's cutting-edge technology and refined processes,we ensure superior craftsmanship and a distinct competitive edge.
For more details, please liaise with our business team. Click here to contact us
4. Your Selection
Customers can either submit their own design images for customization or select from the diverse array of styles we offer.
Choose our ready-made designs, crafted using standard molds, to minimize mold expenses without sacrificing quality.
Opt for custom designs that necessitate expertly redrawn sketches for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold fabrication)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the vibrant city of Shenzhen, a global hub of innovation and technology. With access to world-leading science and technology enterprises, we leverage the city's cutting-edge resources to deliver unparalleled quality.
Boasting an impressive array of 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, our company ensures a highly efficient and precise production process. This advanced equipment underpins the exceptional stability and reliability of our product quality.
Shenzhen's vast market and extensive supply chain network provide us with a unique advantage. We seamlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. Staying attuned to the latest market trends, we continuously innovate and elevate our products and services.
2. How to order?
Should our current styles not align with your needs, simply share your specific use scenarios with us. We will curate a tailored product album that fits your requirements. Provide details such as quantity, size, material, and intended use date, and our expert foreign trade manager will reach out within an hour with professional advice.
3. What are your terms of payment?
A 50% deposit is required before production begins, with the remaining 50% due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are equipped with an ERP quality management system. Each product undergoes rigorous quality control, including 100% inspection before packaging and random QC checks before delivery. All shipments adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, you are welcome to place sample orders. Stock samples are provided free of charge, with customers responsible only for shipping costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a detailed specification contract before commencing production.
Additionally, we offer multiple reliable payment methods to ensure your security.
Before mass production, we will provide a proofing sample for your approval, ensuring that the final products match the agreed specifications.
Pre-payment is typically required to secure raw materials, configure production lines, and allocate resources to meet your order. This ensures timely manufacturing and accurate delivery schedules.
Should you receive a defective or poorly manufactured product, we commit to the following resolution steps:
Promptly inform our customer after-sales team of any issues. They will contact you immediately to understand the specifics and develop an effective solution.
Please provide detailed information about the product quality issue, including photographs, descriptions, or any other relevant evidence. This aids us in thoroughly understanding and addressing the problem.
Depending on the issue's severity, we will offer an appropriate solution per the contract terms and quality assurance policy. Options include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We strive to resolve any issues collaboratively, aiming to establish long-term partnerships characterized by high-quality products and exceptional service.
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